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商务英语及学习 |
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美国情景对话9:道歉 |
出处:法律顾问网·涉外www.flguwen.com
时间:2010/9/21 10:29:00 |
Apologizing 道歉
Sometimes it is necessary to tell someone bad news gently.
1.A: I'm afraid I spilled coffee on the tablecloth. B: Oh, don't worry about it. A: I want to apologize. Is there anything I can do? B: Just forget about it. I never did like it anyway.
2.A: I'm really sorry, but I seem to have misplaced your scarf. B: Oh, that's all right. A: I'm very sorry. Can I get you another one? B: No. Forget about it. It's not important.
3.A: I'm sorry, but I can't find the book you lent me. B: That's OK. A: I really feel bad about it. Let me buy you a new one. B: No. Don't be silly. I wouldn't dream of letting you do that.
4.A: I feel terrible, but I've just broken your ashtray. B: It's nothing to get upset about. A: I don't know what to say. I'd like to replace it. B: No. It's out of the question.
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